Privacy policy

At Abilene Artificial Limb & Brace Ltd., we value your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Personal Information We Collect
When you visit our site, we collect certain information necessary to process your orders and improve your experience:
  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Device Information: We automatically collect information about your device, including your IP address, web browser, and time zone to help us load the site correctly for you.
2. How We Use Your Personal Information
We use the information we collect to:
  • Fulfill any orders placed through the site (including processing your payment information and providing you with invoices/order confirmations).
  • Communicate with you regarding your order or inquiries.
  • Screen our orders for potential risk or fraud.
  • Improve and optimize our website for a better user experience.
3. Sharing Your Personal Information
We only share your Personal Information with third parties that help us use your information as described above. For example:
  • Payment Processors: We use secure third-party payment processors to handle your transactions. We do not store your full credit card details on our servers.
  • Shipping Carriers: We share your name and address with carriers (like UPS, FedEx, or USPS) to deliver your products.
  • Compliance with Law: We may share your information to comply with applicable laws and regulations or to protect our rights.
4. Data Security
We take the security of your data seriously. Our website uses SSL (Secure Sockets Layer) encryption to ensure that your personal and payment information is transmitted securely. We follow industry-standard practices to protect the information submitted to us.
5. Your Rights
If you are a resident of certain regions, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
6. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
  • Address: 1202 Hickory St, Abilene, TX 79601
  • Phone: (325) 676-8527
  • Email: info@abileneartlimb.com