Shipping policy

At Abilene Artificial Limb & Brace Ltd., we are committed to delivering your essential mobility and safety products quickly and reliably.
1. Shipping Rates & Costs
We offer straightforward shipping rates based on your order value:
  • Standard Shipping: $7.95 flat rate for all orders.
  • Free Shipping: Enjoy FREE Standard Shipping on all orders over $100.00.
2. Delivery Timeline
We know how important your recovery and safety equipment is.
  • Order Processing: Most orders are processed within 1–2 business days.
  • Transit Time: Once shipped, your order will typically arrive within 3–5 business days.
  • Total Estimated Delivery: You can expect your items within 4–7 business days of placing your order.
3. Shipping Destinations
Currently, we ship to all residential and business addresses within the United States. (Optional: If you only ship to Texas or specific regions, please specify here).
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can use this number to monitor your shipment's progress via the carrier's website.
5. Missing or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us immediately at (325) 676-8527 or visit us at 1202 Hickory St, Abilene, TX so we can resolve the issue promptly.
6. Contact Information
For any questions regarding your shipment, please reach out to our team:
  • Phone: (325) 676-8527
  • Address: 1202 Hickory St, Abilene, TX 79601-3508
  • Email: info@abileneartificiallimb.com
  • Business Hours:
    • Monday – Thursday: 8:00 AM – 5:30 PM
    • Friday: 8:00 AM – 12:00 PM
    • Saturday – Sunday: Closed